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Being a partner with Rhino Vending means that we can take advantage of their warranty repair policy on their mechanisms. This is a huge advantage to both us and our customers as it saves everyone time and money. We get calls very rarely about broken or damaged mechanisms but when we do this policy takes care of everything.
If you have broken or damaged mechanisms you can simply give us a call and mail them to us, and Rhino Vending will repair the mechanism free of charge! You just need to pay shipping and handling to and from our warehouse. This definitely beats paying $29.00 for a brand new mechanism.
The warranty only covers normal wear and tear on the mechanism. This excludes misuse of the mechanism, taking it apart yourself, acts of God and vandalism. If the mechanism in question falls under any of these categories, it is not covered under warranty. The warranty also only applies if you have purchased the mechanism from us. This excludes gifted machines or machines purchased second hand from another seller.
If you have any questions, please do not hesitate to call us at 866-648-6225 or refer to our Warranty FAQ.
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